Protecting Your Data pk7's Commitment

1. What information do we collect?

When you create an account and use the platform, we collect certain necessary information. Without it, we are unable to provide you with a safe and seamless experience.

Information collected at registration:

• Full name, date of birth, and gender
• Email address and mobile number
• Login password (stored in encrypted form)
• National ID or passport details (for KYC verification)

Information collected automatically while using the platform:

• IP address and device information (model, operating system)
• Browser type and session data
• Gaming activity and transaction history
• Cookies and location data (with permission)

2. How is your information used?

Pk7 uses your data solely for specific, legitimate purposes. We never use your information for additional purposes without your consent.

• To create your account and verify your identity
• To process deposits, withdrawals, and payments
• To personalize your gaming experience and deliver relevant offers
• To provide customer support and resolve issues
• To prevent fraud, money laundering, and illegal activity
• To fulfill legal obligations and report to regulatory bodies
• To improve platform performance and develop new features
• To ensure security monitoring and responsible gaming

3. Who is your information shared with?

Pk7 never sells your personal data to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:

• Payment processors: Solely to process transactions with bKash, Nagad, or other payment gateways.
• Technology partners: Service providers required for platform operations (such as cloud services) — under strict confidentiality agreements.
• Legal Authorities: Where required by court order or legal obligation, relevant information may be disclosed to the appropriate authorities.
• Regulatory authority: To comply with gaming licensing and financial regulations.

4. Cookie policy

Pk7 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics cookies: To understand how well the website is performing — on a consent basis.

You can manage cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

5. Data retention & deletion

Pk7 retains your data only for as long as necessary. Our data retention policy is as follows:

• Active account data: retained for as long as the account remains active.
• Transaction records: retained for up to 5 years as required by legal obligations.
• KYC Documents: 5–7 years as required by regulatory guidelines.
• After account closure: all data is securely deleted after a specified period in compliance with applicable law.

If you want to close your account or have specific data deleted, please contact our support team. We will act as promptly as possible.

6. Your rights

Every registered member of pk7 has fundamental rights over their personal data. We fully respect those rights.

• Right to access your information: You can request to view any information we hold about you at any time.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to deletion: You may request that your information be deleted under certain circumstances.
• Right to restrict processing: In certain cases, you can request that the use of your data be restricted.
• Data Portability: You can receive your data in a portable, easy-to-read format.
• Right to Object: You can object to your data being used for a specific purpose.

7. Minor protection

Pk7 strictly prohibits anyone under the age of 18 from participating. Age is verified at the time of registration. If a minor's data is collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed. If you believe your child is using pk7, please contact us.

8. Policy changes

Our privacy policy may be updated from time to time due to business needs, legal obligations, or technical changes. In the event of any significant change, we will:

• We will post a notice on the website homepage.
• We will send a notification to your registered email.
• We will send push notifications to app users.

Continued use of pk7 after any changes will be considered your acceptance of the updated policy.